»host country perspective«

I had two nice interviews this week.
I'll throw you right into the second one. The text is quite long but I think it's worth reading ;-) And it was a long interview: 1.5 hours. (I add some German quotes I scribbled along since I was not allowed to record the interview. Hope they don't bother the English readers too much but I might want to use them.)

For my second interview I met a guy from the human resource management of a German constructing company. Thus he is one of the big important guys - scary. Lucky me that I did not know that before. Among other things he is responsible for the 380 expatriates his company is sending on mission abroad. He did not tell me so much about Poland in specific but drew a very interesting picture on the expatriate business.

His company first went to Poland in 1990, thus veryvery early. Mostly when they move onto new markets they follow their clients. Let's say they have done constructing for e.g. Volkswagen in Germany. Then Volkswagen decides to put up a factory in Poland - my interview partner's constructing company will for sure accompany them. In Poland they were first cooperating with a Polish company to master a huge construction project. But their expansion plans based on former clients. He said the Eastern European market to be especially interesting because the population is keen on consuming, on investing their money.

While the Polish part of his company is an independently running association, expatriates are send for several reasons:

• they are experts in their field of the construction process.
• for means of human resource development. The mission abroad is often taken as a step up in the business's hierarchy. ("Wenn der demnächst ne ganze Truppe leiten soll, soll der vorher auch mal sehen, wie der Laden im Ausland läuft.")
• they act as guarding dogs in all areas (which my interview partner described as organs, the vital parts of an organization: "Organe der Gesellschaft") but especially when it comes to financing; in this function the expat is responsible to do or see through the processes of planning, calculating, thus watch that everything is running smoothly and that the right numbers are reported, since everything will flow into the overall big balance.
• Every now and then expatriates are also installed in the Board of Executives, sometimes as guarding dogs and sometimes to profit from their experience when it comes to installing a whole new division for example.

They try to run a regular cycle with their expatriates ranging from two till four years. Every now and then they might send somebody on a half-year mission but that only happens in special cases where experts are needed. They normally do not stay longer to prevent fraternization.

Their biggest problem is actually to find enough people who are willing to go on an expatriate mission. ("Es ist nicht viel Auswahl. Wir freuen uns, wenn wir für eine Position drei Kandidaten haben, meistens sind es nur zwei.") They try to meet this problem already in their hiring practice where they especially look for people with international experience or for people with a multi-ethnic background. ("Wir suchen nach Menschen mit zwei Seelen in der Brust; Menschen mit zwei, drei Mentalitäten.") Thus they normal advertise their jobs already in English since on 80% of the construction sites English is the main language. They look for people who are mobile, adroit, open-minded and who already studied or worked in foreign countries. They have to show a certain ambitiousness and joy at other people and other cultures; they have to show a gipsy-mentality.

At the same time they try to work on the Polish side by means of ongoing training. This has several advantages. In the long-term they hope to reduce the need for expatriates. For the moment further training is simply necessary to work with qualified staff and then to draw employees close to the company. My interview partner described Poland as one of the hot markets where it is relatively easy to make a career if you are keen on that. ("Osteuropa - das sind heiße Märkte, da bewegt sich unheimlich viel.") Nobody has the patience to run through a solid three-year apprenticeship while you can make the big bucks so much faster.
In general companies are faced with a much higher fluctuation than in Germany. Qualified staff is rare and competitors are willing to pay higher salaries if they do not have to invest into education. But there is a natural limit to paying employees for staying. My interview partner's company tries to bind people by offering them a future, by cultivating personal relations, and by giving them the outlook to work for a successful, well-positioned company, thus employ their reputation. A profound job marketing and close connections to the universities leads to 30.000-40.000 job applications annually. ("Jung finden und selbst backen." - Find young and bake yourself.) Nevertheless, this procedure implies that only in 10-15 years you will have the staff that you are looking for.

Thus: back to expatriates.
(I split the summary so you'll have to check out the next article linked aboved.)

[p.435]
Ones and Sinangil see non-work considerations (spouse and family), female expatriates and the perspective of the host country to be the emerging areas in expatriate management.

· non-work considerations
While the influence of spouse's well-being on the expatriate's job performance is mostly explained by a spill-over theory, it is widely accepted that spousal adjustment or not-adjustment has great effect on expatriates deciding to return early: "the inability to interact successfully with host country nationals can lead to isolation, loneliness, inadequate adjustment, and premature return from assignment (Tung, 1988)". Black and Gregersen (1991b) found that spousal adjustment can be supported by cross-cultural training, a social support network, an acceptable standard of living, cultural novelty, and an early involvement in selection.

· women in expatriate management
Even though the number of women in management in general is raising, only 5-12% of the expatriates are female. Adler (1987) found three reasons for this:
"(1) women are not interested in international careers;
(2) organizations refuse to send women employees abroad for fear of poor job performance in foreign cultures; and
(3) foreign cultures discriminate against women."
Research showed that women are very well interested in international careers. While organization say that they are not any less likely to send women on missions abroad, women state the opposite to be true.
[p.436]
Only the last reason, which 70% of multinationals take as reason for not sending women on an expatriate assignment, has to be differentiated culture-specific. Ones and Sinangil report from their studies in Turkey that women expatriates directly compared to their male counterparts were rated higher by their host colleagues in terms of job performance and overall adjustment.

· host country perspective
Very little research has been conducted in this field. Ones and Sinangil call for studies on the expectations of host organizations on expatriates.


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back to criteria for expatriates

Altogether, my interview partner summarizes, are German companies appreciated for their accuracy and precision in planning and construction. They often believe that only a German company will put the project through in the limited time given. He claimed that in some towns even some streets are named after his company. This appraisal keeps them from delegating expatriates among subsidiaries. A client assigns a German company because he expects German experts.

At the same time Germans are seen to be smart asses that know everything better and know how to do everything better. They live on their procedures and check-lists and they cannot talk about anything else than business. They are the small talk losers because after two minutes they get serious and talk business again.



And of course you are invited to comment on other things typical for Germans, especially regarding the work aspect...